Mediaspelare Privacy Policy

Last updated: October 28, 2026

Mediaspelare ("we", "us", "our") operates this site (mediaspelare-iptv.com) and provides IPTV subscription services. This policy explains what personal data we collect, why we collect it, and what rights you have over it. See also our terms of use.

1. Information we collect

Contact details you give us: your name or nickname, email address and WhatsApp number when you order a subscription or get in touch with us.
Order information: the plan you chose, the purchase date, the end date and a payment reference. We do not store your full card or bank account numbers; payments are handled by the payment provider.
Technical data: IP address, browser and device type, pages visited and time spent on the site, if cookies or analytics tools are used.

2. How we use your information

To activate and deliver your subscription and send you your login details.
To provide customer support and handle renewals.
To detect abuse and unauthorized sharing of accounts.
To improve the site and understand which content is useful.
To send you service messages about your subscription. We do not send marketing emails unless you ask us to.

3. Legal basis for processing

If you are in the EU or EEA, we process your data on the basis of: performance of a contract (delivering the subscription you bought), our legitimate interests (site security and improvement), and your consent (non-essential cookies).

4. Cookies and analytics

If cookies are used on this site, they are cookies required for the site to work and, if analytics tools are used, cookies that measure how the site is used. You can block or delete cookies in your browser settings, but some parts of the site may not work correctly without them.

5. Who we share data with

We do not sell your personal data. We share it only with our hosting provider, our payment provider and, where one is used, our analytics provider, and where we are required to do so by law. Messages you send us on WhatsApp go through that service, which applies its own privacy rules.

6. How long we keep it

Order and contact records are kept while your subscription is active and for a reasonable period afterwards for accounting and support purposes. Analytics data, if any, is kept according to the retention settings of the provider concerned.

7. Your rights

You may ask us to give you a copy of the data we hold about you, correct it, delete it, restrict how we use it, or object to our use of it. You may also lodge a complaint with your national data protection authority. To make a request, message us on WhatsApp from our contact page.

8. Children

This site and our services are not directed at people under 18, and we do not knowingly collect their personal data.

9. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.

10. Contact us

If you have any question about this policy or about your data, message us on WhatsApp: the button is on our contact page.