Mediaspelare: frequently asked questions about IPTV
Short answers about pricing, ordering, login details, apps, internet speed, renewal and refunds. Can't find your question? Message us on WhatsApp.
Mediaspelare: what is IPTV?
What is Mediaspelare?
Mediaspelare (Mediaspelare IPTV) is an IPTV subscription: live TV from the USA, Canada, the UK and Europe, movies and TV series on demand, sports and PPV channels, which you watch in an IPTV player on your Smart TV, Fire TV Stick, Android box, phone or tablet. One Premium subscription, for 1, 3, 6 or 12 months.
More about MediaspelareWhat is IPTV and how does it work?
IPTV is television delivered over your internet connection instead of cable, satellite or an antenna. The ITU, the United Nations agency for telecommunications, defines it this way: "IPTV is defined as multimedia services such as television/video/audio/text/graphics/data delivered over IP-based networks". An IPTV player shows the channel list and the on-demand library but provides no content of its own: you enter your Mediaspelare login details and the list loads.
Source: ITU (International Telecommunication Union), “IPTV-JCA Terms of Reference”
The IPTV setup guideWhat's included with Mediaspelare?
Live TV, sports, movies, TV series and PPV: live TV from the USA, Canada, the UK and Europe, movies and TV series on demand (VOD) with new titles added regularly, the TV guide (EPG) and PPV channels. Every plan includes the same things. If a specific channel matters to you, ask on WhatsApp before you order: line-ups can change.
Ask the teamDoes Mediaspelare produce the channels it offers?
No. Mediaspelare resells access to an IPTV streaming service: we do not own, produce or broadcast the channels and content made available through it, and channel line-ups may change without notice.
Terms of useMediaspelare: IPTV subscription pricing and plans
How much is a Mediaspelare IPTV subscription?
The same Premium subscription comes in 1, 3, 6 or 12 months, paid once: 1 month (€13), 3 months (€32), 6 months (€48) or 12 months (€59). Per month, that's €13 on 1 month, €10.67 on 3 months, €8 on 6 months and €4.92 on 12 months. Prices are in euros.
See pricingWhat's the difference between 1, 3, 6 and 12 months?
Only the length and the price change: the content, quality and support are the same. The longer the plan, the less each month costs: 3 months saves €7, 6 months saves €30 and 12 months saves €97 compared with paying for 1 month every month.
Compare the plansWhich payment methods are accepted?
PayPal, credit card, cryptocurrency, e-transfer, Skrill, MoneyGram and Remitly. You order on WhatsApp and agree on the payment method with the team.
How to orderDoes my Mediaspelare subscription renew automatically?
No: nothing is charged when your plan ends. To keep watching, contact us to renew on WhatsApp.
My subscriptionIs there a free IPTV trial with Mediaspelare?
Mediaspelare doesn't promise a free trial. A trial may be offered when one is available: ask on WhatsApp with your device and your app, and the team tells you its terms. If none is available, the shortest plan is 1 month for €13.
Ask for an IPTV trialMediaspelare: ordering, payment and login details
How do I order a Mediaspelare subscription?
Pick your plan and tap "Get": WhatsApp opens with your order already written. The team tells you how to pay, then sends your login details by WhatsApp or email.
All the stepsWhen will my subscription be activated?
Your subscription starts when you receive your login details, sent by WhatsApp or email once your payment is confirmed. If they come by email, check your spam folder too.
Which login details will I receive?
Your login details (username, password, Xtream URL, M3U URL, EPG URL and MAG portal). Xtream Codes: the server address (Xtream URL), your username and your password; M3U URL: a single link that holds your whole channel list; EPG URL: the address of the TV guide, if your app asks for it separately; MAG portal: the portal address for MAG boxes. Your player usually needs only one of these methods.
Which one to useWhat is an M3U playlist?
It's a single link that holds your whole channel list. With Mediaspelare, you can use it instead of the server address (Xtream URL), your username and your password in players that accept a playlist. Your login details are personal: don't publish them or share them outside your household.
I didn't get my login details. What should I do?
If you asked for them by email, check your spam folder. Otherwise, message us on WhatsApp, and double-check the address or number you gave when ordering: details can't be delivered to a wrong address.
Contact supportMediaspelare: IPTV players and setup
Which IPTV app should I use with Mediaspelare?
Common IPTV players work: IPTV Smarters Pro, TiviMate, XCIPTV, IBO Player, Hot Player, Flix IPTV or SET IPTV. The Mediaspelare homepage names IPTV Smarters Pro, TiviMate and XCIPTV first. These are third-party apps that Mediaspelare doesn't own: support tells you which one suits your device.
IPTV setup guideHow do I set up IPTV Smarters Pro with Mediaspelare?
Install the app on your device, choose the Xtream Codes login, then enter the server address (Xtream URL), your username and your password, with no space before or after. If you get stuck, the team guides you on WhatsApp and can set it up with you.
Step-by-step setupDoes Mediaspelare work with TiviMate or XCIPTV?
Yes, Mediaspelare names TiviMate and XCIPTV among the compatible players. Log in with Xtream Codes, M3U URL or MAG portal, depending on what the app offers.
What is an IPTV player?
It's the app that shows the channels, the TV guide and the on-demand movies. It starts out empty: it reads your subscription's content through your login details (Xtream Codes, M3U URL or MAG portal). IPTV Smarters Pro, TiviMate and XCIPTV are examples.
Which devices can I watch Mediaspelare on?
Smart TV, Fire TV Stick, Android (boxes, TVs, phones and tablets), iPhone and iPad (iOS) and MAG boxes, as long as a compatible IPTV player is installed. A MAG portal is also provided for MAG boxes.
Setup by deviceIs IPTV setup hard?
No: you install a player, enter your login details, and the list loads. If you get stuck, the team will guide you and can set it up with you.
What is the EPG URL for?
The EPG is the TV guide: what's on now and next on each channel. With Mediaspelare, the EPG URL is the address of the TV guide, if your app asks for it separately; many players load the guide automatically with the Xtream Codes login.
Mediaspelare: picture quality and internet speed
What internet speed do I need for IPTV?
At least 16 Mbps for the best experience. For comparison, Netflix lists "15 Mbps or higher" for Ultra HD 4K. A stable connection matters as much as speed: on a TV, an Ethernet cable is often steadier than Wi-Fi.
Source: Netflix Help Center, “Netflix-recommended internet speeds”
Is everything in 4K on Mediaspelare?
No: the picture comes in HD, Full HD and 4K, and 4K is available on selected channels and titles when your device and connection support it.
What if the picture freezes or keeps buffering?
Check your speed on the device, switch to a cable if you can, restart the app and your router, then lower the quality if needed. If it keeps happening, message us on WhatsApp: buffering support is part of the subscription.
Contact supportCan I watch Mediaspelare while traveling?
Yes: the service works all over the world, as long as you have a stable internet connection.
Mediaspelare: account, refunds and support
How many devices can I use Mediaspelare on?
A subscription is for one household, on the number of devices agreed when you order: tell the team how many you need when you place your order.
See the plansCan I share my login details?
No. A subscription is for one household: don't share, publish or resell your login details. An account that breaks these rules may be suspended or terminated without a refund.
Terms of useWhen can I get a refund?
In three cases: the service is not working at all and our support team can't fix it within a reasonable time; a technical problem on our side prevents access to the service for an extended period; you were charged twice for the same order. Before asking for a refund, contact support: the team always tries to fix the problem first. An approved refund goes back to the original payment method.
Refund policyWhen is there no refund?
Problems caused by your internet connection, device or setup; a change of mind after activation; incompatibility with a device that wasn't tested before purchase; temporary channel downtime or updates (these can happen with IPTV services); not reading the product description or instructions before buying. Also, if the service has been used, even partly, a refund may be reduced or refused depending on how long it was used.
Refund policyHow do I contact Mediaspelare support?
On WhatsApp, 24/7, for as long as your subscription runs: orders, setup, buffering or renewal.
Contact pageSee also: Terms of use · Privacy policy · Disclaimer · Refund policy
Mediaspelare: can't find your answer?
The team answers on WhatsApp, 24/7: orders, setup, buffering or renewal. The subscription starts at €13 for 1 month, and comes to €4.92 a month on 12 months.