Mediaspelare: manage and renew your subscription

This site has no customer portal: everything about your subscription goes through our team on WhatsApp, 24/7. If you can, message us from the number you used to order.

Renewal: each length is paid once, and nothing is charged when it ends: the subscription doesn't renew automatically. To keep watching, contact us to renew on WhatsApp and pick 1, 3, 6 or 12 months again.

Lost login details or a line that stopped working: Your login details (username, password, Xtream URL, M3U URL, EPG URL and MAG portal) were sent to you by WhatsApp or email; if they come by email, check your spam folder too. Can't find them, or the line no longer works? Message us on WhatsApp: the team will help you get access back. Never post your password in a public message.

Personal login details: a subscription is for one household: don't share, publish or resell your login details. A subscription is for one household, on the number of devices agreed when you order: tell the team how many you need when you place your order.

Buffering, or an app to set up: If you get stuck, the team will guide you and can set it up with you. Our IPTV setup guide shows where to enter your login details and what to check when the picture buffers.